Privacy Policy

Last Updated: April 1, 2025

Introduction

Prime Business Hub ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our platform, or engage with our services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register on our website
• Fill out a form or application
• Request information about our services
• Subscribe to our newsletter
• Contact our customer service
• Participate in surveys or promotions

This information may include:

• Name, email address, telephone number, mailing address
• Professional credentials, education history, employment information
• Date of birth, government identification numbers (for medical education and licensing services)
• Payment information
• Any other information you choose to provide

Medical Information

For clients using our healthcare services, we may collect protected health information (PHI) in compliance with applicable healthcare privacy laws, including:

• Medical history and conditions
• Treatment information
• Insurance details
• Physician notes and recommendations

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address, browser type, device type
• Operating system, referring URLs
• Pages viewed, time spent on pages
• Links clicked and other usage information

Cookies

This website does not use advertising, analytics or tracking cookies. The only item stored in your browser is a single preference (pbh_cookie_notice) that records that you have dismissed the cookie notice, so it is not shown to you again. It contains no personal data and is not shared with anyone. You can clear it at any time through your browser settings or by choosing “Cookies” in the footer of any page and selecting “Reset”.

If we add analytics or other non-essential cookies in future, we will update this section and ask for your consent before they are set.

How We Use Your Information

We may use the information we collect for various purposes, including:

Business Operations

• Providing, maintaining, and improving our services
• Processing and fulfilling your requests
• Communicating with you about your account or transactions
• Sending administrative information, updates, and service announcements

Personalization

• Customizing content and experiences based on your preferences
• Recommending services that may interest you
• Tailoring marketing communications to your needs

Analytics and Improvement

• Analyzing usage patterns and trends
• Conducting research and development
• Enhancing our website and service offerings
• Measuring the effectiveness of our marketing campaigns

Legal and Security

• Protecting against fraudulent, unauthorized, or illegal activity
• Enforcing our Terms of Service and other legal rights
• Complying with legal obligations and governmental requests

Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf or help us operate our services.

Business Partners

For clients enrolled in medical education programs or seeking healthcare services, we may share your information with educational institutions, hospitals, medical boards, or healthcare providers as necessary to fulfill our services.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court order, government request).

Business Transfers

If we are involved in a merger, acquisition, financing, or sale of business assets, your information may be transferred as part of that transaction.

With Your Consent

We may share your information with third parties when you have given us your consent to do so.

Data Security

We implement appropriate technical and organizational security measures designed to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no internet or electronic storage system is 100% secure, and we cannot guarantee absolute security.

International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where privacy laws may be different. By providing your information, you consent to this transfer.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

For clients in our medical education programs, we maintain education records in accordance with applicable education record retention requirements.

For healthcare services, we maintain medical records in accordance with applicable healthcare record retention laws.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to personal information we hold about you
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request that we delete your personal information
• Restriction: Request that we restrict the processing of your information
• Portability: Request a copy of your information in a structured, machine-readable format
• Objection: Object to our processing of your information
• Withdrawal of Consent: Withdraw your consent at any time (where processing is based on consent)

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: support@primebusinesshub.co.uk

Additional Information for Specific Jurisdictions

For California Residents

Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information. [Details about CCPA rights and our compliance measures]

For European Economic Area Residents

Under the General Data Protection Regulation (GDPR), residents of the European Economic Area have certain rights and protections. [Details about GDPR compliance and data protection measures]

For Healthcare Services (HIPAA)

For services involving protected health information (PHI), we comply with the Health Insurance Portability and Accountability Act (HIPAA). [Details about HIPAA compliance and PHI protection]